Various perspectives of labor and human resources challenges and changes due to automation and artificial intelligence.

Abstract

The constant technological changes and its impact in the labor force are causing a domino effect that can change corporate culture, laws and workers in upcoming years. The importance of Artificial Intelligence for companies is also a mayor subject that may cause conflicts among cities around the world. Seasonal workers, 24 hours contracts, and informal methods of employments are reducing the possibilities of collective agreements and job satisfaction. Consequently, the so-called “Information Society”, labor modifications and role transformations have played a key role and have had an ascending evolution. There are different jobs that have been relegated to a substantial change in different industries due to all the information technology advances and robotics innovations. This process will increase in upcoming decades by establishing new types of jobs to sustain this changing economy. The controversy starts when this “macro” and “micro” vision collide with those people who have been dismissed due to the automation process. Because of the facts mentioned and current market trends, we can confirm that digital changes and transformations will continue to increase.