Abstract:
Small and Medium-sized Enterprises (SMEs) are a crucial sector for the EUeconomy that needs support by ICTs. They are keys for making SMEs grow.As the global economy becomes increasingly reliant on ICTs to receive,process, and send out information, SMEs in developing countries should notbe left behind. The purpose of this paper is to give an overview of the ICTmarket in Albania and to study the beliefs and attitudes of SMEs toward theuse of ICTs as well. Beside information on the current situation, this paperaims to identify the needs and difficulties SMEs faces in using ICTs.