THE ROLE OF ORGANIZATIONAL COMMITMENT AND MEMBERS’ CHARACTERISTICS ON ORGANIZATIONAL CITIZENSHIP IN GEOGRAPHICALLY DISPERSED ORGANIZATIONS

Abstract

This study aimed to illustrate the association between members’ organizational commitment and organizational citizenship behavior. Secondly, the association between some of the general characteristics of members and organizational citizenship were examined. The associations were tested in a sample of 155 members of a cooperative having an approximate population of 11000 whose members were dispersed in a wide geographical region. T-test was used to reveal group differences regarding organizational commitment and organizational citizenship. Results of analyses displayed that members organizationally committed have more positive organizational citizenship attitudes than non-committed members. Moreover, age, educational level, member’s business size were closely associated with organizational citizenship attitudes. But there was no association between groups of members regarding their age and loyalty in the cooperative.