This thesis investigates the relationship between service quality and customer switching
intention in the Albanian telecommunications sector, with a specific focus on the two
dominant operators: Vodafone Albania and ONE ...
For a long period of time leadership researchers have shown wide interest regarding
gender and leadership, highlighting the differences between women and men (Book,
2000; Bowman, Worthy, & Greyser, 1965). These differences ...
This study is concerned with uncovering the behavioral, informational, and financial factors
that influence the installation of solar panel technology in Albania, a country in the early
stages of renewable energy transition. ...
This thesis explores consumer behavior toward fast-food franchises in Albania, emphasizing
the comparison between international franchises such as KFC, Burger King, and Popeyes
and local fast-food providers in influencing ...
This study explored the consumer perception and willingness for digital finance in Albania,
the special case having the E-Para platform. While digital finance inclusion is gaining
momentum internationally, Albania continues ...
The purpose of this study is to determine whether there exists an impact of personalization in retail websites with the implementation of collaborative filtering and content-based filtering recommendation techniques on ...
This study analyzes the impact of diversity and inclusion (D&I) approaches on employee
engagement, creativity and organizational success in 200 employees of technology and
telecommunications companies (Vodafone, one, ...
This study investigates the application and efficiency of the adopted energy saving features
in studio apartments, exemplified in three properties in the Albanian coastal area, namely,
Aparthotel EDA, Wave Beachfront ...
The main purpose is to study the current situation in Albania related with the attitudes of Albanian society toward loyalty programs, healthcare loyalty cards usage in healthcare sector. The study aims also measuring the ...
The aim of this thesis is about the influence that media has in peoples life but in this case it will
see the influence that media has during the campaigns. How has media changed in Albania from
communism period in ...
This diploma thesis investigates the intricate relationship between population dynamics and
sales performance, specifically examining Nela Bakery in Albania. The study addresses the
problem of understanding how demographic ...
This thesis explores the effects of psychological safety and team cohesion on high-performing teams within hybrid work settings. To achieve this, a survey was conducted in Germany, targeting professionals who work in hybrid ...
In recent years, social media has evolved from being a tool for business-to-business (B2B)
sales contacts into one which B2B companies can use profitably to advertise.B2B
organizations use digital platforms to develop ...
The current learning methodologies applied in organizations are often too generic and not
tailored to the specific learning needs of employees and their roles within the organization,
which can lead to inadequate training ...
Energy management and efficiency along with environmental issues specifically in buildings is a growing concern. Schools as one of the most-spread public buildings can greatly contribute to energy saving and education. ...
With an emphasis on the Plenty instance, this paper explores the complex variables
influencing customer decision-making processes in Albania's retail industry. Because of the
quick changes and continuous growth of the ...
The study analyzes the halo effect as a factor influencing membership logics in trade associations and chambers of commerce in Albania and is based on interviews with several members and executives of trade associations ...
Customer relationship management (CRM) covers the entire organization from front office to back-office. It is an engagement you make to put customers at the heart of your enterprise. Customer satisfaction and surviving in ...
This thesis explores the impact digital marketing has on the tourism sector in six countries
of the Balkan region which are: “Albania, Croatia, Kosovo, Montenegro, Bosnia and
Herzegovina and North Macedonia”. The approach ...
Reward management is cardinal for success of performance management and has unlimited potential in motivating employees to give their best performance. Managing reward and leveraging it as a performance management strategy ...