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Service quality, SERVQUAL, customer retention, switching behavior, telecommunications, Vodafone Albania, ONE Albania, SPSS, NVivo, Albania (1)
social media, B2B marketing, distribution companies, customer engagement, business relationships, brand awareness, Albania, marketing strategies, traditional vs. digital marketing. (1)
Solar panels, adaptations, awareness, perceptions, financial incentives. (1)
stock price fluctuations, financial ratios, macroeconomic factors, DAX index, German stock market (1)

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